Shipping policy

Payment Methods

  • Visa, Mastercard, FPS (Faster Payment System), Alipay, and WeChat Pay are accepted.

 

Shopping Process

  1. After placing an order (excluding the ordering day), items will be shipped within the following time frame:
    • Local orders: 7-10 working days for delivery
    • International orders: 10-14 working days for delivery via EMS
    • The time of shipment may depend on location, mode of shipment, and other factors.
  1. We ship to the local and the global
  2. All shipments will be arranged via the customer's selected courier, with payment upon delivery.
  3. During peak holiday seasons or unforeseen natural events, delivery may be delayed.
  4. Please contact our customer service within 7 days if any defects or damages are found upon receipt.

 

Delivery fee

  • Once the guest proceeds with payment, they can select their preferred delivery method. The total cost will vary based on the chosen delivery method and the country/region selected. The full price inclusive of these details will be presented at the checkout stage.
  • Tariffs and levies may apply to imports from Hong Kong in various countries and regions. We recommend checking with your local authorities for the latest information on tariffs for goods imported from Hong Kong.

  • Important Notice: The U.S. government has recently imposed tariffs on Hong Kong, which may result in additional fees charged by local postal services upon parcel arrival in the U.S. We recommend checking the latest updates from local authorities for more information.

 

Order Modifications

  • All orders are final and cannot be canceled or modified once confirmed.

 

Refunds and Returns

  • All purchases are non-refundable and non-returnable.